The Intake team receives, processes, and directs all work-related complaints for appropriate resolution.
Additionally, to protect the interests of the Agency and Agency Managers, and to ensure the safety and security of agency employees, timely reporting of a potentially serious act is encouraged. The unit official/department head/supervisor must notify the Employee Relations Intake Staff immediately when they become aware of a suicidal employee, and /or an employee who has threatened to harm others, whether on-duty or off-duty, regardless of how the information is received. It is the Agency's position that the most effective means of handling a potentially serious act is through prompt reporting and intervention by staff trained to stabilize the situation, and get the individual the help they need.
All complaints, comments and/or questions relating to Agency employment issues including sexual harassment, discrimination, retaliation and grievances may be addressed to the Intake team by:
Telephone: (936) 437-4240
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Fax: (936) 437-3105
TDCJ Human Resources Headquarters
2 Financial Plaza Suite #600
Huntsville, TX 77340
After Hours and Emergencies:
For emergencies, weekends and holidays, an Intake Specialist can be reached by cell phone at (936) 661-6339.
When using the fax or mail, specify Intake as the recipient of the correspondence and include your name, social security number, signature, and a current telephone number.
The EEO Complaint Form should be used when filing a written complaint of discrimination or harassment for issues which are based upon race, color, sex, religion, national origin, age (over 40), disability, genetic information or retaliation for participating in a protected activity.
EEO Complaint Form
Download the EEO Complaint Form:
Generally, anonymous complaints are not accepted. Please call the office for more information at (936) 437-4240.