Texas Department of Criminal Justice
We are pleased to announce that victims registered on our confidential database now have the option to receive notification via email. Click this link to request our new email notification service.
Our Contact Information
The hotline hours [(800) 848-4284 or (512) 406-5900 in Austin] are from 8 a.m. - 9 a.m. and 11 a.m. - 5 p.m., Monday - Friday. Please leave a voicemail during non-business hours and we will return your message.
General E-mail: victim.svc@tdcj.state.tx.us
Confidential Victim Notification
The system provides over 80 points of possible notification, regarding several phases of an offender’s incarceration and the parole review process.
Victim's Role in the Parole Process/How to Submit Information
Instructions on how to submit protest or other information and request to meet with the Texas Board of Pardons and Paroles during an offender’s parole review.
Texas Crime Victim Clearinghouse (TxCVC)
A clearinghouse of information for victims/survivors and victim advocates.
Victim Offender Mediation/Dialogue (VOM/D)
A victim-initiated and victim-centered program that allows a victim/survivor to request a meeting with the offender responsible for their victimization. This process involves a preparation phase and a possible person-to-person meeting. Victims or surviving family members may consider this service for a multitude of reasons and may also request to conduct a creative alternative mediation, which are typically not an in-person meeting.
Victim Support & Community Education
This program provides trainings at no charge to any type of victim assistance/criminal justice program, accompaniment for victims/survivors to an execution, and prison tours for victims/survivors and criminal justice professionals.
Victim Assistance Resource Directory
A list of national, state and local resources. Local resources are categorized by the Texas county(ies) they serve.
Restitution Brochure
A brochure that answers frequently asked questions about restitution.
Frequently Asked Questions
Answers to FAQ’s for Victim Services Division’s programs.
Resources and Tips
Information regarding crime victims’ rights, extension of protective orders, how to work with the media, restitution, safety planning, and other information.
Helpful Links
Links to national and state organizations.
Victim Impact Panel
This program allows victims or surviving family members a chance to share their story, which may assist victims/survivors with their recovery and healing process.
Victim Services Division
TDCJ Victim Services Division.