Beginning in early 2007, the Human Resources Division implemented the training throughout the state to include regional directors, wardens, assistant wardens, majors, captains, lieutenants and sergeants. By mid-summer, new sergeants began receiving this information as part of their initial supervisory training through the Sergeant’s Academy.
The training focuses on ways in which supervisors can interact with employees to increase employee retention. Some of these methods include improvement of communication skills and showing appreciation and recognition. “Keeping the Good Ones” teaches supervisors about generational characteristics and how to deal more effectively with employees from each generation.
The Human Resources Division began training parole supervisors in January 2008 with numerous training sessions available throughout the state. Additional classes will be available both in Austin and Huntsville in the near future.