Ombudsman:
The Ombudsman receives and responds to complaints and inquiries from the public about Board policies, procedures, rules and other matters within the jurisdiction of the Board.
Questions about an offender’s parole review status may be directed to our status line: 936-291-2106.
Complaints and inquiries may be submitted in writing to:
Texas Board of Pardons and Paroles
Attn: Ombudsman
8610 Shoal Creek Blvd.
Austin, Texas 78757
Email: bpp-pio@tdcj.state.tx.us
Phone: (512) 406-5864
Fax: (512) 406-5482
Open Records:
The Public Information Act, Texas Government Code, Chapter 552, provides public access to government records. Although government information is presumed to be available to the public, certain exceptions may apply.
The Board of Pardons and Paroles maintains information on board decisions and meetings. Requests for government records on those items may be directed to:
Texas Board of Pardons and Paroles
Attn: Public Information Coordinator
8610 Shoal Creek Blvd.
Austin, Texas 78757
Email: bpp-pio@tdcj.state.tx.us
Phone: (512) 406-5864
Fax: (512) 406-5482
Offender records are maintained by the Texas Department of Criminal Justice. Requests for offender information should go to:
TDCJ-Executive Services
P.O. Box 99
Huntsville, Texas 77342
Updated 01/16/2013